Frequently Asked Questions


Most commonly asked questions are here, but by all means reach out if the answer you seek aint here.

Email us at and we will do our best to reply within 24 hours.


I can’t access aLL of the trainings, what do i do?

Ah that’s weird! Send us an email at and let’s fix it.

Do you offer refunds?

While you can cancel your membership at anytime, due to the digital nature of our services and products we cannot offer refunds.

You had mentioned hot seat calls, how do i sign up for one?

Yes! The Hot Seat Calls are live coaching sessions, and they are where some very real magic happens. If you are interested in being considered for the next months slot keep an eye out in the facebook group. The announcement and call for applications happens in there!

Where can i find a schedule of hot seat calls?

You can look for it in the Facebook group, the members area, and I’ll send an email a week before as well.

I can’t seem to access my billing information, where can i find that?

All account info, your email address, the other sign up details, those are all available here, and under the ‘Your Account’ button on the blueprint page.

I have a friend I want to invite to this membership site, how do i do that?

First of all, thank you! Thats fantastic! Open enrollment starts soon, and I will make announcement when we’ve got the doors open again! In the meantime, have them join our FREE creative community, Lighthouse Creative!